Shipping Policy
Shipping Policy
Last updated: January 2025
Processing Time
Orders are processed within 1-2 business days (Monday–Friday, excluding holidays). Orders placed before 2:00 PM EST on a business day typically ship the same day.
Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | Free on orders over $50; $6.99 under $50 |
| Expedited Shipping | 2 Business Days | $12.99 |
| Overnight Shipping | 1 Business Day | $24.99 |
| Canada Standard | 7–14 Business Days | $14.99 |
Free Shipping
Free standard shipping is available on all orders over $50 shipped within the contiguous United States (excluding Alaska and Hawaii).
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can also track your order on our Order Tracking page or by logging into your account.
Shipping Restrictions
We currently ship to all 50 US states and Canada. We do not ship to PO Boxes for large items. Some oversized items may not qualify for expedited shipping.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours with photos. For lost packages, please allow 3 additional business days past the estimated delivery date before contacting us. We’ll work with the carrier to resolve the issue promptly.
Questions? Email us at shipping@toasters.org or call 1-800-555-1234.